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Bug #11

Supervision: Printer status are not stable

Added by hwyang over 6 years ago. Updated over 6 years ago.

Status:
Reserved
Priority:
Minor
Assignee:
mdj
Start date:
03/21/2019
Project:
Product:
Observer:
hwyang
Observation Phase:
Visibility:
Internal
Scope:
Site:
Sender:
External Reference:
Validation version:
State justification:
Additional info.:
Delivered version:
Quote

Description

Supervision: Printer status are not stable
When the printer is set normal status,
Eecept Result: the Icon should display as green, and all the properties displays as green.
Actual Result:
but in supervision, some time display warning for door open out of paper ..., sometimes, the reachability is NOK

20190328_YHW
new issue found in printer, no any change on printer, and only tray 2 with paper
then out_of_paper warning appear/disapper every 11 minutes, then always keep out_of_paper.
Please see log in attached file.

Edit attached files
printer_issue.JPG (328 KB) printer_issue.JPG hwyang, 03/28/2019 03:03 PM Delete

History

#1 Updated by hwyang over 6 years ago

  • Assignee set to mdj
  • Observer set to hwyang

#2 Updated by admin over 6 years ago

  • Subject changed from Document: Issues on user manual to Supervision: Printer status are not stable
Quote

Supervision: Printer status are not stable
When the printer is set normal status,
Eecept Result: the Icon should display as green, and all the properties displays as green.
Actual Result:
but in supervision, some time display warning for door open out of paper ..., sometimes, the reachability is NOK

#3 Updated by hwyang over 6 years ago

  • Description updated (diff)

#4 Updated by hwyang over 6 years ago

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